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Nicole Dhanraj


Katherine A. Mohr


Imaging Leadership and
Building a Culture of Patient Safety and Satisfaction

This full-day activity is intended for Radiology Administrators and Managers, Radiologic Technologists, Lead Technologists, and Modality Leaders





Friday | September 29, 2023 
The Laura Hotel, Houston Downtown, Autograph Collection 
1070 Dallas Street 
Houston,Texas 77002 

Format: In-Person Meeting - Houston,Texas
Physician Credit: No MD credit available
RT Credit: 8.5 ARRT Category A
Tuition: $15.00 (nonrefundable)

Register early, onsite registration is subject to space availability.

Patient safety, teamwork with staff engagement, and commitment, facilitated by effective leadership, are the tenets to creating a satisfactory patient experience, improving employee morale, and maintaining stable operations. This course aims to provide participants with strategies to become more effective leaders by focusing on their own strengths and pursuing innovative approaches to support safe patient experiences and a work environment that staff are happy and proud to call their own!
At the end of this course, participants can foster a new leadership culture, create patient-centric experiences, and promote safe environments for patients and staff. Participants will understand the linkage between patient satisfaction and team engagement to strengthen existing initiatives and create new ones. Lastly, participants can apply concepts to activate the leader within to revolutionize imaging departments across the nation.

Upon completion of this activity, participants will:

  • Have increased knowledge regarding
    • Applying strategies to build a new leadership culture in their departments
    • Using creativity and imagination to create exceptional patient-centric experiences
    • Describing ideas of patient safety and apply revolutionary patient safety practices 
    • Applying strategies to promote safe environments for patients and staff
    • Explaining the link between staff engagement and patient satisfaction
    • Developing strategic partnerships
    • Recognition of their strengths as a leader and apply strategies to be an influential leader in radiology

7:30 am-8:00 am  Registration and Continental Breakfast  

8:00 am-12:00 pm  

  • Building A New Leadership Culture    
  • Creating the Foundations of Patient-Centric Experiences   
  • Building Strategic Relationships   

12:00-1:00 pm  Networking Lunch (included)  

1:00-5:00 pm  

  • The Powerful Link Between Staff Engagement and Patient Satisfaction   
  •   Revolutionizing Patient Safety    
  •   Leading Teams Without Harm    
  •   Activating the Influential Leader Within    

5:00 pm  Adjourn 

This course has been approved by the American Society for Radiologic Technologists (ASRT) for 8.50 hours ARRT Category A continuing education credit.

Please note: A nonrefundable $15.00 registration fee applies.
REGISTER EARLY. A limited number of seats are available. Onsite registration is subject to space availabliity.

  • Click ENROLL NOW and follow the registration instructions to register.
  • Upon receipt of your completed registration, a confirmation email will be sent to you.
  • Registrations must be received ONE WEEK prior to the workshop. Please register early; a limited number of seats are available.
  • Onsite registration is subject to space availability.

In accordance with American Registry of Radiologic Technologists (ARRT) regulations, you must attend the entire course to receive credit.

  1. Login to your account at and click on the course title.
  2. Click the Evaluation tab on the left, complete the evaluation, and submit.
  3. Click the Certificate tab on the left, select the certificate type desired, and print.

Certificates will be available in your online account. Once you have printed your certificate, it will remain in your online account at as a permanent record of credits earned.

Nicole Dhanraj, PhD, SHRM-SCP, GPHR, CSSB, CPPS, PMP, CRA, RT (R)(CT)(MR)
Dr Dhanraj is an experienced systems director with over 20 years of diagnostic radiology experience. She is a frequent guest lecturer with extensive experience in curriculum and instructional design.

Dr Dhanraj’s current projects are focused on patient safety and improving the patient experience. She is most passionate about saving the world one image at a time! 

Katherine A. Mohr, DBA, MA, RT(R)(CT), CRA
Dr Mohr is the director of imaging services with Sinai Hospital in Baltimore, Maryland. For the past 8 years, she has served as an adjunct professor at the Community College of Baltimore County and has been a medical legal consultant since 2014. Dr Mohr has earned a Master of Arts in leadership and management and a Doctorate in business administration. With over three decades of diagnostic imaging experience, Dr Mohr applies her extensive expertise to mentoring and developing prospective leaders. Dr Mohr is passionate about mentoring up. She derives great satisfaction from watching employees' confidence grow as they advance through the ranks and become leading team members.  

Dr Mohr is a former military spouse of 27 years and currently lives with her husband in Maryland. She enjoys world travel and semiannual visits to Texas, where she visits her four children and grandchildren, catching up on the stories of their life adventures

Medscape, LLC requires every individual in a position to control educational content to disclose all financial relationships with ineligible companies that have occurred within the past 24 months. Ineligible companies are organizations whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
All relevant financial relationships for anyone with the ability to control the content of this educational activity are listed below and have been mitigated. Others involved in the planning of this activity have no relevant financial relationships.
The faculty and planners of this activity have reported no relevant relationships with commercial interests related to the content of this CE activity.

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