Return to Course LibraryRegister NowAdd to Outlook

Faculty

Nicole Dhanraj
PhD, SHRM-SCP, GPHR, CSSB, CPPS, PMP, CRA, RT (R)(CT)(MR)

 


Katherine A. Mohr
DBA, MA, RT(R)(CT), CRA

 

Imaging Leadership and
Operations
Management
Building a Culture of Patient Safety and Satisfaction

A full-day meeting for Radiology Administrators and Managers, Radiologic Technologists, Lead Technologists, and Modality Leaders


 

 

 

Friday | October 21, 2022
Sheraton Philadelphia University City Hotel
3549 Chestnut Street
Philadelphia, Pennsylvania 19104

Format: In-Person Meeting - Philadelphia, Pennsylvania
THIS COURSE IS NOT OFFERED VIRTUALLY
Physician Credit: No MD credit available
RT Credit: 8.5 ARRT Category A
Tuition: $15.00 (nonrefundable)

Register early, onsite registration is subject to space availability.

Agenda

7:30 - 8:00 Sign-in and Breakfast
8:00 - 9:05 Building a New Leadership Culture  
9:05 - 9:15 Break
9:15 - 10:30 Creating the Foundations of Patient-Centric Experiences 
10:30 - 10:45 Break
10:45 - 12:00 Revolutionizing Patient Safety 
12:00 - 1:00 Lunch
1:00 - 2:30 Leading Teams Without Harm  
      Break
2:45 - 3:15 Building Strategic Relationships 
3:15 - 4:30 The Powerful Link Between Staff Engagement and Patient Satisfaction 
4:30 - 5:00 Activating the Influential Leader Within / Wrap-up
5:00     Adjourn  


Overview
Patient safety, teamwork with staff engagement, and commitment, facilitated by effective leadership, are the tenets to creating a satisfactory patient experience, improving employee morale, and maintaining stable operations. This course aims to provide participants with strategies to become more effective leaders by focusing on their own strengths and pursuing innovative approaches to support safe patient experiences and a work environment that staff are happy and proud to call their own!
 
At the end of this course, participants can foster a new leadership culture, create patient-centric experiences, and promote safe environments for patients and staff. Participants will understand the linkage between patient satisfaction and team engagement to strengthen existing initiatives and create new ones. Lastly, participants can apply concepts to activate the leader within to revolutionize imaging departments across the nation.


EDUCATIONAL OBJECTIVES
Upon completion of this activity, participants will:

  • Have increased knowledge regarding
    • Applying strategies to build a new leadership culture in their departments
    • Using creativity and imagination to create exceptional patient-centric experiences
    • Describing ideas of patient safety and apply revolutionary patient safety practices 
    • Applying strategies to promote safe environments for patients and staff
    • Explaining the link between staff engagement and patient satisfaction
    • Developing strategic partnerships
    • Recognition of their strengths as a leader and apply strategies to be an influential leader in radiology

RADIOLOGIC TECHNOLOGISTS CONTINUING EDUCATION
This course has been approved by the American Society for Radiologic Technologists (ASRT) for 8.50 hours ARRT Category A continuing education credit.

REGISTRATION INFORMATION
Please note: A nonrefundable $15.00 registration fee applies.
REGISTER EARLY. A limited number of seats are available. Onsite registration is subject to space availabliity.

  • Click ENROLL NOW and follow the registration instructions to register.
  • Upon receipt of your completed registration, a confirmation email will be sent to you.
  • Registrations must be received ONE WEEK prior to the workshop. Please register early; a limited number of seats are available.
  • Onsite registration is subject to space availability.

HOW TO RECEIVE CREDIT
In accordance with American Registry of Radiologic Technologists (ARRT) regulations, you must attend the entire course to receive credit.

  1. Login to your account at www.icpme.us and click on the course title.
  2. Click the Evaluation tab on the left, complete the evaluation, and submit.
  3. Click the Certificate tab on the left, select the certificate type desired, and print.

Certificates will be available in your online account. Once you have printed your certificate, it will remain in your online account at www.icpme.us as a permanent record of credits earned.

FACULTY
Nicole Dhanraj, PhD, SHRM-SCP, GPHR, CSSB, CPPS, PMP, CRA, RT (R)(CT)(MR)
Dr Dhanraj is an experienced systems director with over 20 years of diagnostic radiology experience. She is a frequent guest lecturer with extensive experience in curriculum and instructional design.

Dr Dhanraj’s current projects are focused on patient safety and improving the patient experience. She is most passionate about saving the world one image at a time! 


Katherine A. Mohr, DBA, MA, RT(R)(CT), CRA
Dr Mohr is the director of imaging services with Sinai Hospital in Baltimore, Maryland. For the past 8 years, she has served as an adjunct professor at the Community College of Baltimore County and has been a medical legal consultant since 2014. Dr Mohr has earned a Master of Arts in leadership and management and a Doctorate in business administration. With over three decades of diagnostic imaging experience, Dr Mohr applies her extensive expertise to mentoring and developing prospective leaders. Dr Mohr is passionate about mentoring up. She derives great satisfaction from watching employees' confidence grow as they advance through the ranks and become leading team members.  

Dr Mohr is a former military spouse of 27 years and currently lives with her husband in Maryland. She enjoys world travel and semiannual visits to Texas, where she visits her four children and grandchildren, catching up on the stories of their life adventures


DISCLOSURE OF CONFLICTS OF INTEREST
Medscape, LLC requires every individual in a position to control educational content to disclose all financial relationships with ineligible companies that have occurred within the past 24 months. Ineligible companies are organizations whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
All relevant financial relationships for anyone with the ability to control the content of this educational activity are listed below and have been mitigated. Others involved in the planning of this activity have no relevant financial relationships.
The faculty and planners of this activity have reported no relevant relationships with commercial interests related to the content of this CE activity.


QUERIES AND COMMENTS
Please address your queries or comments regarding this activity to:
E-mail: information@icpmed.com

We welcome and encourage your feedback on all aspects of this educational activity.

PROVIDED BY


Disclaimer