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Release Date
2/11/2022

Expiration Date
3/1/2023

 

 

Faculty

Layne C. Mitchell, MBA, RT (R)(CT)         
Executive Director of Diagnostic Imaging
Northeast Georgia Health System
Gainesville, Georgia

 

Imaging Leadership and Operations Management 
Patient-Centered Leadership in Radiology


Recording of the 4th in a series of four one-hour Virtual Lectures intended for Radiology Administrators and Managers, Radiologic Technologists, Lead Technologists, and Modality Leaders

 

 

Improving Patient Care Through Staff Engagement

Format: Archived Webinar
Physician Credit: No MD credit available
RT Credit: 1.00 ARRT Category A
Tuition  Free

IMPORTANT NOTE:This activity may be available in multiple formats or from different sponsors. ARRT regulations state that an individual may not repeat a self-learning activity for credit if it was reported in the same biennium. If you attended the live virtual lecture: Improving Patient Care Through Staff Engagement and received credit, you cannot receive credit for these recorded sessions.

LECTURE OVERVIEW
To deliver the best possible patient care, your team must share common goals and be supported by leadership that excels at communication, is compassionate and consistent, and is committed to providing the best possible patient experience. Layne Mitchell shares his experience in improving staff engagement and patient communication and cooperation.

LEARNING OBJECTIVES
Upon completion of this activity, participants will have increased knowledge needed to:

  • Develop tools to improve staff and patient engagement
  • Improve patient communication and cooperation

ACCREDITATION AND CREDIT
This activity has been aproved by the American Society of Radiologic Technologists (ASRT) for 1.0 hour of ARRT Category A continuing education credit.

How to Enroll and Participate
There are no fees or prerequisites to participate in this program. Estimated time to complete this activity is 50 minutes.

  1. Click ENROLL NOW, CONTINUE, CONFIRM ORDER, and ACCESS COURSE NOW.
  2. Click on the blue link. Complete the precourse questions and SUBMIT.
  3. Click on the blue link again to view the recording

How to Receive a Credit Certificate
Your certificate of credit will remain in your account at www.icpme.us as a permanent record of your participation.

  1. Log-in to your account at www.icpme.us
  2. View the entire educational activity session. At the conclusion of the lecture, close the Vimeo window.
  3. Return to the course in your account at www.icpme.us.
  4. From the COURSE HOME page, click the button for POSTTEST and for EVALUATION.
  5. A passing grade of at least 75% is required to receive credit. You may take the test up to three times.
  6. Upon receipt of a passing grade, you will be able to print a certificate of credit from your account at www.icpme.us

FACULTY
Layne C. Mitchell, MBA, RT (R)(CT)         
Executive Director of Diagnostic Imaging
Northeast Georgia Health System
Grovetown, Georgia

Mr. Mitchell currently serves as the Executive Director of Diagnostic Imaging for the Northeast Georgia Health System with oversite of four hospitals and four imaging centers.

Prior to his recent move to the Northeast Georgia Health System, Mr. Mitchell was employed for more than 25 years with Augusta University Medical system and the Medical College of Georgia. He started his career as a CT Tech and proceeded to assume multiple levels of leadership responsibilities.

Mr. Mitchell has received several awards, including the Employee Ambassador Award in 2006, the Superior Employee Award in 2011, and the Outstanding Community Service Award in 2016. He has served as President of the Association of Administrators in Academic Radiology (AAARAD) and has previously served as a Patient Reviewer for Patient-Centered Outcomes Research Institute (PCORI) and as a Patient Experience Operations Committee member.

He is a member of several professional societies, including the American Society of Radiologic Technologists, Radiology Business Management Association, Association for Medical Imaging Management, and the Association of Administrators in Academic Radiology.

Mr. Mitchell is passionate about creating a positive patient experience in the radiology suite and deploying LEAN processes to improve all aspects of everyday operations.

Linkedin profile: https://www.linkedin.com/in/layne-mitchell-bbab0133/

Questions?
For questions regarding this program, please contact ICPME:
Email: information@icpmed.com

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