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Greg Pilat, MBA
System Director Radiology (retired)
Advocate Aurora Health Care
Chicago, Illinois


Imaging Leadership and Operations Management 
Patient-Centered Leadership in Radiology

Recording of the 1st in a series of four one-hour Virtual Lectures intended for Radiology Administrators and Managers, Radiologic Technologists, Lead Technologists, and Modality Leaders

The Importance of Patient Education in Improving Imaging Outcomes

Format: Archived Webinar
Physician Credit: No MD credit available
RT Credit: 1.00 ARRT Category A
Tuition  Free

IMPORTANT NOTE: This activity may be available in multiple formats or from different sponsors. ARRT regulations state that an individual may not repeat a self-learning activity for credit if it was reported in the same biennium.  If you attended the live virtual lecture: The Importance of Patient Education in Improving Imaging Outcomes and received credit, you cannot receive credit for these recorded sessions.

This presentation will consider the role of patient education in improving safety and clinical results and increasing patient satisfaction. A discussion regarding standardized, non-standardized, and online patient education and support materials will be discussed, and in what manner these tools can be used to improve the patient experience.  

Upon completion of this activity, participants will have increased knowledge regarding the-¯ 

  • Impact of clear and concise patient education on improved safety, clinical results, and patient satisfaction 

  • Advantages and disadvantages of standardized vs non-standardized instruction, educational, and other support materials for patient education 

This activity has been aproved by the American Society of Radiologic Technologists (ASRT) for 1.00 hour of ARRT Category A continuing education credit.

How to Enroll and Participate
There are no fees or prerequisites to participate in this program. Estimated time to complete this activity is 50 minutes.

  2. Click on the blue link. Complete the precourse questions and SUBMIT.
  3. Click on the blue link again to view the recording

How to Receive a Credit Certificate
Your certificate of credit will remain in your account at as a permanent record of your participation.

  1. Log-in to your account at
  2. View the entire educational activity session. At the conclusion of the lecture, close the Vimeo window.
  3. Return to the course in your account at
  4. From the COURSE HOME page, click the button for POSTTEST and for EVALUATION.
  5. A passing grade of at least 75% is required to receive credit. You may take the test up to three times.
  6. Upon receipt of a passing grade, you will be able to print a certificate of credit from your account at


Greg Pilat, MBA
System Director Radiology (retired)
Advocate Aurora Health Care
Chicago, Illinois

Prior to September 2019, Greg Pilat served as System Director for Radiology at Advocate Aurora Health in Downer’s Grover, IL. He has more than 40 years of medical imaging technical, business, and management experience.

Mr. Pilat brings with him a strong background in imaging management, imaging informatics, project management, and operations standardization. In addition to providing overall direction and strategic planning for imaging services, he was responsible for the development and monitoring of system level quality and performance metrics, improvements in imaging safety, risk reduction strategies, and overall customer and service delivery satisfaction scores. Additional responsibilities included the standardization of imaging equipment and supplies, contracted and professional services, and imaging-related IT systems across the enterprise. 

Mr. Pilat retired in September 2019 and continues researching imaging issues related to population health, access to care, and technical and professional staffing. Mr. Pilat has had a life-long interest in the areas of career and leadership development, education, and learning as a continuous life-long activity.

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For questions regarding this program, please contact ICPME: