LECTURE OVERVIEW
This presentation will consider the role of patient education in improving safety and clinical results and increasing patient satisfaction. A discussion regarding standardized, non-standardized, and online patient education and support materials will be discussed, and in what manner these tools can be used to improve the patient experience.

LEARNING OBJECTIVES
Upon completion of this activity, participants will have increased knowledge about:

• • • How clear, concise, and effective patient education results in improved safety, clinical results, and greater patient satisfaction
    • The advantages and disadvantages of standardized vs non-standardized instruction and educational and other support materials for patient education

ACCREDITATION AND CREDIT
This activity has been approved by the American Society of Radiologic Technologists (ASRT) for 1.0 hour of ARRT Category A continuing education credit.

HOW TO RECEIVE CREDIT

• To receive credit, each participant must sign in and attend the entire session
• Your attendance is recorded using the email you used to register, it is important that you remain in the MEETING ROOM for the entire 1-hour session in order to be eligible for credit
• Upon verification of your participation, you will receive an email from ICPME two weeks after the event with instructions to print your certificate of credit. You will not be able to print your certificate until that time

FACULTY
Greg Pilat, MBA
System Director Radiology (retired)
Advocate Aurora Health Care
Chicago, IL

Prior to September 2019, Greg Pilat served as System Director for Radiology at Advocate Aurora Health in Downer’s Grover, IL. He has more than 40 years of medical imaging technical, business, and management experience.

Mr. Pilat brings with him a strong background in imaging management, imaging informatics, project management, and operations standardization. In addition to providing overall direction and strategic planning for imaging services, he was responsible for the development and monitoring of system level quality and performance metrics, improvements in imaging safety, risk reduction strategies, and overall customer and service delivery satisfaction scores. Additional responsibilities included the standardization of imaging equipment and supplies, contracted and professional services, and imaging-related IT systems across the enterprise. 

Mr. Pilat retired in September 2019 and continues researching imaging issues related to population health, access to care, and technical and professional staffing. Mr. Pilat has had a life-long interest in the areas of career and leadership development, education, and learning as a continuous life-long activity.

Linkedin profile: https://www.linkedin.com/in/greg-pilat-90b2a52/ 

Questions?
Contact ICPME:
information@icpmed.com

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