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Greg Pilat, MBA
System Director Radiology
Advocate Aurora Health Care
Chicago, IL


Layne C. Mitchell, MBA, RT (R)(CT)
Executive Director of Diagnostic Imaging
Northeast Georgia Health System
Gainesville, GA

Imaging Leadership and Operations Management
Advancing Leadership in Radiology

A full-day course for Radiology Administrators and Managers, Radiologic Technologists, Lead Technologists, and Modality Leaders

Friday | May 3, 2019
The Rittenhouse
210 W Rittenhouse Square
Philadelphia, PA 19103

Format: Live Meeting
Physician Credit: no MD credit available
RT Credit: 8.0 ARRT Category A
Registration Fee: $10.00 (non-refundable)


7:30 - 8:00am Sign-In and Continental Breakfast
      Forces Shaping Healthcare Delivery: May the Force be with You
      Journey to Excellence: Follow your Heart
10:10 - 10:25am Break
      Radiologists and Other Staffing Issues: Seek First to Understand
      Building Winning Teams: Lead from Behind
12:15 - 1:00pm Networking Lunch (included)
      Imaging Safety: First Do No Harm
      Staff Engagement: Trust your People
2:45 - 3:00pm Break
      Lean Principles in Radiology: Lean is not a Scary Word
      Imaging Metrics and Measures: Figures Lie and Liars Figure
    4:30pm Adjourn


Management is doing things right;
Leadership is doing the right things.

Peter Drucker

The stresses in the healthcare industry, and in radiology in particular, continue to grow: mergers and acquisitions, staffing, utilization, reimbursement, credentialing, safety, reporting, data management…the list is endless. Administrators and managers are being asked to do more with less, patients are demanding better outcomes, and emerging technology, especially in radiology, is undergoing major advances — all in the face of declining resources. But these challenges create opportunities. While management skills are critical to success, never has there been a time when leadership is more important.

We invite you to spend a day with two experts: Greg Pilat, MBA who has extensive experience in a large hospital-based system, and Layne Mitchell, MBA, RT (R)(CT) who has worked many years in an academic medical center. Together they bring the necessary experience, knowledge, and wit to address the challenges of managing and leading in today’s healthcare environment. You will learn: how to improve your approach to personnel issues; to not only lead but to inspire your staff through mentorship and team-building; how to ensure a safe imaging environment for patients and staff; and the role of quantitative and qualitative imaging metrics and measures.

Upon completion of the activity, participants should be better able to:

  • Assess the impact of national trends in healthcare on radiology operations
  • Develop strategies to address radiology staffing issues
  • Develop and maintain a healthy work environment through continuous team-building and coaching
  • Identify resources for managing and mitigating patient and staff safety concerns
  • Design strategies to increase staff engagement and job satisfaction
  • Develop strategies to eliminate waste and increase operational efficiency using lean in principles
  • Identify imaging metrics and measures to improve productivity, efficiency, and patient outcomes


This course has been approved by the Association for Medical Imaging Management (AHRA) for 8.00 hours ARRT Category A continuing education credit. This course meets all CRA renewal credit criteria and has been approved for 8.0 continuing education credit (total) in the following CRA domains: Communication and Information Management, Operations Management, HR Management and Asset Management.

Please note: A non-refundable $10.00 registration fee applies.
REGISTER EARLY. A limited number of seats are available. Onsite registration is subject to space availability.

  • Click ENROLL NOW and follow the registration instructions to register with ICPME.
  • Upon receipt of your completed registration, a confirmation e-mail will be sent to you.
  • Registrations must be received ONE WEEK prior to the workshop. Please register early; a limited number of seats are available.
  • On-site registration is subject to space availability.

In accordance with American Registry of Radiologic Technologists (ARRT) regulations, you must attend the entire course to receive credit.

  1. Login to your account at and click on the course title.
  2. Click the Evaluation tab on the left, complete the evaluation, and submit.
  3. Click the Certificate tab on the left, select the certificate type desired, and print.

Certificates will be available in your ICPME online account. Once you have printed your certificate, it will remain in your online account at as a permanent record of credits earned with ICPME. 

Greg Pilat, MBA
System Director Radiology
Advocate Aurora Health Care
Park Ridge, IL

Greg Pilat currently serves as System Director for Radiology at Advocate Health Care headquartered in Downer’s Grover, IL. He has more than 40 years of medical imaging technical, business, and management experience. 

Mr. Pilat brings with him a strong background in clinical imaging management, imaging informatics, and project management and operations standardization. In addition to providing overall direction and strategic planning for imaging services, he is responsible for the development and monitoring of system level quality and performance metrics, improvements in imaging safety and risk reduction strategies, and overall customer and service delivery satisfaction scores. Mr. Pilat is also accountable for the standardization of imaging equipment and supplies, contracted services, and imaging-related IT systems across the enterprise.  

Mr. Pilat is currently focused on the shift from acute care to nonacute care imaging, population health, retail pricing, and the advantages and disadvantages of imaging subspecialization. He has personal interest in the areas of career and leadership development, education and learning as a continuous life-long activity, and the forces and factors impacting the adoption or rejection of change.

Layne C. Mitchell, MBA, RT (R)(CT)
Executive Director of Diagnostic Imaging
Northeast Georgia Health System
Gainesville, GA

Layne Mitchell recently transitioned to the position of Executive Director of Diagnostic Imaging at the Northeast Georgia Health System with oversite of four hospitals and four imaging centers.

Prior to his recent move to Northeast Georgia Health System, Mr. Mitchell was employed for more than 25 years with Georgia Regents (Augusta State University and Georgia Health Sciences University), assuming multiple levels of responsibility.

Mr. Mitchell has received several awards, including the Employee Ambassador Award in 2006, the Superior Employee Award in 2011, and the Outstanding Community Service Award in 2016. He most recently served as President of the Association of Administrators in Academic Radiology (AAARAD) and has previously served as a Patient Reviewer for Patient-Centered Outcomes Research Institute (PCORI) and as a Patient Experience Operations Committee member.

He is a member of several professional societies, including the American Society of Radiologic Technologists, Radiology Business Management Association, Association for Medical Imaging Management, and the Association of Administrators in Academic Radiology.

Mr. Mitchell is passionate about creating a positive patient experience in the radiology suite and deploying LEAN processes to improve all aspects of everyday operations.

International Center for Postgraduate Medical Education (ICPME) requires instructors, planners, managers, and other individuals who are in a position to control the content of this activity to disclose any real or apparent conflict of interest (COI) they may have as related to the content of this activity. All identified COI are thoroughly vetted and resolved according to ICPME policy. The existence or absence of COI for everyone in a position to control content will be disclosed to participants prior to the start of each activity.

The faculty and planners of this activity have reported no relationships they or their spouse/life partner have with commercial interests related to the content of this CE activity.


Representatives from ICPME will be on site to assist you with meeting management and CE administration. If you require auxiliary aids or services identified in the Americans with Disabilities Act, please contact our office at (607) 257-5860 x10 at least 14 days prior to the this educational activity.


We welcome and encourage your feedback on all aspects of this educational activity.

Please address your queries regarding this activity to:
International Center for Postgraduate Medical Education
33 Thornwood Drive, Suite 400
Ithaca, NY 14850
Phone: 607-257-5860



This activity is supported by an independent educational grant from
Bayer HealthCare Pharmaceuticals

Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management.